Hosted Exchange FAQ and Troubleshooting

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Upgrading to Microsoft Outlook 2007

If you have Windows 2000 or XP we strongly recommend that you upgrade to Outlook 2007. You can download a free copy here: Microsoft Outlook 2007 Download

1. During the installation of Outlook 2007, you will be prompted to select the type of installation - please select Upgrade

Outlook 2007 Installation Type

2. Once installation is complete, please click on "Go to Office Online" to check for any updates.

3. If your system's mail settings were set to "Automatically Login to Profile", you will see Outlook launch. Otherwise you will be prompted to select a profile; please select your existing profile and click OK.

4. After entering your login credentials you will see the following screen:

Configure Outlook 2007 to connect to Hosted Exchange Server

NOTE: If for any reason you do not see the above image, please contact your company adminstrator.

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