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FAQ

General

• What is a Screenshot and how do I take one?
• How do I update Internet Explorer?
• How do I use FTP in Internet Explorer?

Web Development

• Why don't I see the updates to my site?
• How do I get ranked #1 on Google?
• What is a splash page?
• What is SEO?
• What is Cross Browser Compatibility?
• What are Web Standards Fonts?
• Does a Website have an "Above the Fold" line?
• What is the best video format for web?
• Why won't my webpage print properly?
• What is an RSS feed?

Didn't find your question or answer? Please contact us.

What is a Screenshot and how do I take one?
A screenshot, screen capture, or screen dump is an image taken by the computer to record the visible items displayed on the monitor. A screenshot can help you solve your problems much faster and more efficiently.
Click here for instructions on how to take a screen shot.

How do I update Internet Explorer?
Simply go to the Microsoft website and follow instructions. Click here to go to the download center.

How do I use FTP in Internet Explorer?
To log on to a secure FTP site in Internet Explorer 5.x and 6:

1. Log on to the FTP site of your choice, click OK if you receive an error message, click File, and then click Login As.
2. In the User Name box, type your user name, and then press TAB.
3. Type your password in the Password box, and then press Login.

NOTE: The user name and password you enter in the Login As dialog box are passed through as plain text and may be displayed in the Internet Explorer title bar or status bar while you are connected to the site.

For IE7/8 Please use this additional step:
To manage the remote and locals files more completely, click the 'Page' menu button on the right-hand side of the IE 7 browser window and select the option, "Open FTP Site in Windows Explorer"

Why don't I see the updates to my site?
First, view the updated page and choose your web browser's reload or refresh command to update.   If you still don't see your changes, next empty your browser's cache. Don't know how, see instructions.

How do I get ranked #1 on Google?
Before you can answer this question, one needs to answer the following: What keyword do you want to show up under? Who are your competitors? (Local Businesses or Big Name Companies) Is your market national or local? We recommend assessing your criteria and goals first and then we can offer ideas on tactics customized to your needs.
Also see: Google Search Engine Optimization

What is a splash page?
A splash page is a temporary web page posted on the home page while developers are working on the site. Typically, they contain messages such as "Under Construction" and "Coming Soon". We recommend adding your contact information and brief keyword rich description of your business to start the indexing process with Search Engines.

What is SEO?
SEO stands for Search Engine Optimization which is basically programming tactics used to make sure your site is readable and indexed by search engines such as Google, Yahoo, etc. It is very important to have SEO applied to your website so users can find your business online.

What is Cross Browser Compatibility?
Cross-browser means a website layout works with all versions of all web browsers.

INT Programming adheres to the standards of the following platforms and web browsers only: Firefox (MAC & PC), Safari (MAC), Internet Explorer 6.0, 7.0, & 8.0 (PC). Each of these browsers is developed by a separate company and does not adhere to the exact same standards. Provider will do its best to program styles and layout consistency across the different platforms and browsers, but cannot guarantee an exact match.

What are Web Standards Fonts?
Referred to sometimes as "browser safe fonts"; are fonts installed on both MAC and PC computers. (ex. Arial, Geneva, Times New Roman.) Using a browser safe font, allows more control over consistency across browser and the user experience.

Does a Website have an "Above the Fold" line?
Unfortunately, no. "Above the fold" is a graphic design concept that refers to the location of an important print news story on the upper half of the front page of a newspaper. There is a wide variety of screen sizes and resolutions used worldwide, that one cannot determined the specific "scroll-line". For more details please see: Blasting the Myth of the Fold

What is the best video format for web?
We recommend an FLV or SWF. For more information please read. "Choosing the best video format for your web site"

Why won't my webpage print properly?
Websites are designed and built to be viewable on a computer screen. To include a print version of a webpage requires creating a print style template, which is an additional style layout. Many websites have a link to a Printer Friendly version fo a webpage (Ex. Mapquest.) There are als otips and tricks if you are trying to print a webpage see: "Printing the Web: Solutions and Techniques"

What is an RSS feed?
RSS is sometimes referred to as "Rich Site Summary". It is a web feed that allows a reader to view multiple streams such as blog entries, news headlines and more from one location using software such as a Feed Reader. For more information on please read Wikipedia.

Didn't find your question or answer? Please contact us.