
Technology
There’s no question – in today’s world, technology is constantly evolving and having the right setup is crucial for building a successful business. At INT, we understand that your tech needs to do more than just keep the lights on; it should empower your team to work smarter (not harder). We leverage agile processes and the latest platforms to optimize your software ecosystem and give your business the flexibility and firepower it needs to thrive. Whether it’s making sure your printers are properly networked, ensuring your router has the right security settings to protect your data, or transforming that data into strategic insights, our certified tech wizards have the expertise and experience to deliver exceptional results. They stay updated on everything in the tech world—the good, the bad, and the ugly—to keep you at the forefront of innovation. Furthermore, our personalized approach means we’ll recommend equipment tailored to your specific needs—no upselling on unnecessary gadgets here! At INT, we take the time to understand where you are and where you want to go, guiding you to the perfect tech setup that supports your goals and drives your success.
Managed IT & Support Services
Our Managed IT & Support Services include:
- 24/7 IT Support and Helpdesk: Tech issues don’t keep business hours, so neither do we.
- Network Security Management: Because hackers never take a day off.
- Hardware and Software Maintenance: Keeping your tech in top shape, inside and out.
- Compliance Management: Making sure you stay on the right side of regulations.
- Proactive System Monitoring and Updates: Fixing problems before you even know they exist.
- Managed Server & Support Services: Ensuring your servers are secure and running smoothly. Includes the following add-on options: Managed Antivirus, Managed Backups, and Windows OS Patch Management.
This offering is part of our comprehensive Managed IT & Support package and cannot be purchased separately.


Email Platform Migration
Switching to a new email platform doesn’t exactly sound exciting, but it can solve a lot of headaches—like beefing up security or unifying your brand. Our team handles the migration without disruption to your day-to-day, guaranteeing a smooth transition without the tech drama.
We ensure:
- Seamless transition to new email platforms
- Data integrity and security throughout the process
- Minimal downtime and disruption
- User training and support post-migration
Ready for an email upgrade that won’t leave your team in tech limbo? We’ve got you.
Email Tenant Administration
Managing email settings, licenses, and security configurations can quickly become a full-time job. Let us take on the nitty-gritty so you can get back to business.
Our services include:
- User License Management: We keep track so you don’t have to.
- Email Account Setup and Configuration: From new hires to role changes, we handle it all.
- Security Settings Optimization: Locking down your data without locking out your team.
- Regular System Updates and Maintenance: Because email tenants don’t maintain themselves.
- Troubleshooting and Support: Nobody has time for email snafus; let us figure it out for you.


Business Insights & Reporting
Data is great, but actionable data is even better. We help you make sense of all those numbers with custom reports, performance dashboards, and predictive analytics that turn raw data into business intelligence gold.
We offer:
- Data Analytics and Visualization: So that your data tells a story that isn’t just a bunch of numbers.
- Custom Report Creation: Tailored to answer the questions you need to know.
- KPI Tracking and Performance Dashboards: Because you should know where you stand, at-a-glance.
- Predictive Analytics: Identify the patterns that will more accurately forecast the future of your business.
- Data-Driven Strategy Recommendations: Turn insights into action plans.
We’ll help you cut through the noise and get to the insights that really matter.
Business Application Hosting
Your critical business apps should always be available, secure, and operating at peak performance. We provide a scalable hosting environment that ensures your applications are up, running, and ready for action—no matter what.
Our services include:
- Scalable cloud-based hosting solutions
- High availability and disaster recovery
- Performance optimization
- Regular backups and security updates
- 24/7 monitoring and support


SaaS Migration
Our SaaS Migration services include:
- Assessing your current software ecosystem
- Identifying suitable SaaS alternatives
- Planning and executing the migration process
- Integrating SaaS solutions with existing systems
- Providing training and support for new SaaS tools
With us, you won’t just migrate, you’ll upgrade your entire software landscape.
At INT, our goal is simple: to make technology work for you, not against you. With our full suite of tech services, your business will stay competitive, secure, and efficient in today’s digital-first world. Let us help you unlock your business’s full potential—one smart solution at a time.
Technology Services Frequently Asked Questions
What does the Discovery process look like?
There are 3 phases to the Discovery process for Managed Tech Services with INT.
- You complete a Discovery Questionnaire: Includes questions regarding your current tech setup.
- Initial Discovery Call: We jump on a call with you to discuss your answers and address any questions.
- Discovery Onsite (if applicable): A member of our tech services team visits your office to conduct a more in-depth Discovery exploration.
Based on what is uncovered during the Discovery process, INT’s Tech Services team will put together a set of tech services recommendations for you and recommend an INT Managed Tech Services package.
What is the expected response time once a ticket is submitted?
INT will establish a Service Level Agreement specifically for your business. This will dictate the response times depending on the severity of your issue.
How often will an INT team member visit our office?
INT will negotiate this on a case-by-case scenario based on the needs of your business.
What if my network is working well? Do I still need Tech Services?
Most networks that we encounter are far from healthy, even if they appear to be healthy at first glance. There is often much that can be done to improve the network, from installing patches to verifying and improving security, to replacing outdated hardware that will improve the average network. INT has the right technical skills and suitable network management systems to proactively stabilize your network.
What is the difference between Break/Fix Services and Managed Technical Services?
These are the two leading models in the field of IT business support. The Break/Fix method is the process of offering IT support through a fee-for-service model. Under this model, the client is serviced on demand and billed only for that specific service received. Managed Technical Services, on the other hand, refers to the shared responsibility pertaining to an organization’s entire IT ecosystem. Unlike on-demand assistance with the Break/Fix service, Managed Technical Services involves a more proactive approach, with the provider working on and off-premises to keep the client’s systems and networks well maintained, monitored, secure, and up-to-date before the need for a fix arises.